Urgent incident response

Support service by our developers, which includes active resolution of any problem that the user of the Unitheme2 and CS-Cart (storebuilder or for marketplaces) has. If you have a problem that interferes with the operation of your business, then you lose money. The faster you fix the...
$300.00
Choose the urgency of solving your problem by our specialists
Description

Support service by our developers, which includes active resolution of any problem that the user of the Unitheme2 and CS-Cart (storebuilder or for marketplaces) has.


If you have a problem that interferes with the operation of your business, then you lose money. The faster you fix the problem, the less the loss will be.

What to do if you do not have a permanent developer on staff (or he was not available)?

You can count on the help of our team for a one-time attraction.


How the service works
  • You purchase a service with the option of the speed of attraction you need
  • Send us a detailed description of the problem and access to your project
  • Our project manager contacts you and agrees on additional questions (if any)
  • We connect a team to solve the problem
  • We solve the problem and provide a report on the causes of the problem and methods of its elimination
Restrictions
  • Response time - it is necessary to take into account the possible difference between your time and our time zone. Our working hours (GMT+3) are Mon-Fri.
  • Solving the problem is work on correcting critical problems that cause the site to malfunction, but this does not mean that the section of the code that causes the error will be exhaustively rewritten (we only fix the problem). Your site will start working, this will give you time for correct correction.