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linkGeneral information

The add-on hides real order ID and uses a pattern generated masking value instead.

In case you use online payment in the store, you will need to adapt used payment processors files to work with new order numbers (this service is not provided by the add-on developers). But the documentation provides examples of modifications for PayPal

linkCompatibility

Available add-on version CS-Cart/Multi-Vendor compatible versions
v1.5.0 4.13.2 – 4.18.1
v1.3.0 4.10.1 – 4.11.5
v1.0.0 4.9.1 – 4.9.3

Add-on is compatible with the following Themes:

  • YoupiTheme (compatible with correspond CS-Cart version);
  • UniTheme2 (compatible with correspond CS-Cart version);
  • Responsive.

linkSupport

General technical support conditions are available at this link (be sure to review these conditions, all solutions from the AlexBranding development team come with limited technical support).

In order to use our technical support, you need to:

  1. Log in with your order owner account on https://cs-cart.alexbranding.com;
  2. Go to the page My Account → Orders;
  3. Find the corresponding order with the problem add-on in the orders list and pass to its details;
  4. Find the “Support” link next to the corresponding add-on name (near you can find Documentation link also) and click on it;
  5. Fill in the data with the problem, provide access to your CS-Cart installation (path to the administration panel, admin mail, admin password + FTP access) and create a ticket (after you will create the ticket, you will receive an e-mail and a special code to track the ticket in the future);
  6. Wait for the specialist answer in accordance with the regulations of the technical support service and the priority of your ticket.

If you didn't receive an answer within the deadlines, according to the chosen ticket priority, send e-mail info@alexbranding.com with the ticket number, for which you did not receive an answer in time, and the team manager will solve the problem in compliance with regulations.

Technical support by telephone calls and direct e-mails is not provided. Any help comes through tickets and helpdesk. Carefully learn documentation and technical support conditions before creating a request.

linkRestrictions and warnings

We recommend to note general restrictions:

  1. All solutions from AlexBranding developers team require pre-installation of the AB: Addons Manager service addon. It is delivered free of charge and is responsible for such services: installation, upgrades, license verifications. Excluding this service addon usage is not possible;
  2. Addon files may have a closed (encoded) part, in which only a license check is located;
  3. The addon will work only on those domains, that are specified in the user's license. If you try to use the solution on CS-Cart installations, whose domains are not included in the license, the addon will be automatically turned off;
  4. Local installation is not possible, so that the addon works on the additional domain (subdomain), enter this domain (subdomain) in the Domain field, when ordering (or write to info@alexbranding.com) - adding technical domains for the developing or for testing is always free.

linkUsage

linkInstallation

After your order has been processed by our manager, it will be transferred to Completed state, you will receive an email to your mailbox with ordered add-ons license numbers (usually it takes from 15 minutes to 8 hours depending on the day time and week day).

Then follow the steps below, which differs depending on your version of the CS-Cart platform:

If you have CS-Cart 4.16.1 and newer version

If you have CS-Cart 4.13.1 and newer version

If you have CS-Cart 4.12. *

If you have CS-Cart 4.11.5 and an earlier version

You can also install the add-on with a standard installation for CS-Cart. To do this, download the appropriate archive with an add-on version compatible with your version of the CS-Cart platform.
Go to the website cs-cart.alexbranding.com, log in under the account of the order holder and go to the page My Profile → Orders → Relevant Order, go to details and you will see a list of available archives for the ordered add-on. Download the version (archive) you need and make the installation (standard for CS-Cart installation: Add-ons → Downloaded add-ons and in the gearwheel menu select Manual installation).

Service add-on AB: Add-ons Manager must be installed and have Active status.

For access to the add-on settings you should go to the page Administration panel → Add-ons → Manage add-ons and at the add-on name in the gearwheel menu select appropriate menu item.
Add-on settings window

linkPermissions

To set access rights to the add-on functionality, go to the page Administration panel → Customers → User groups and in the block with add-on name choose corresponding privilege. Pay attention, if you wish to make the page General settings available for the user, you have to scroll to block Settings and choose Full access as well.

linkWork with payment systems

Attention! To work with payment systems, changes are needed in the code of each used payment processor. At the same time, we strongly recommend do not use non-numeric characters in the setting Mask ID pattern (including dashes and spaces). Use only specified placeholders and numbers.

  • In the section for generating a request to a payment service (as a rule, the lower half of the file) it is necessary to replace $order_id and $order_info['order_id'] on $order_info['abcd__hoi_mask_id'] in all data sent (but do not change internal functions!).
  • In the section for receiving data from a payment service (usually the upper half of the file), you need to replace $_REQUEST['order_id'] on fn_ab__hoi_get_order_id_by_mask_id($_REQUEST['order_id']).

Example of modified file for PayPal

No additional changes required.

linkHow to update

To have possibility to update an add-on, you must have an active subscription period for add-on license.

AB: Add-ons Manager will notify you about available updates (you will see an indicator of new alerts). The recommended way is to update via the CS-Cart Upgrade center (a regular procedure of the platform). This method will allow lossless configuration of the transition to the new add-on version, that is guaranteed to be compatible with your CS-Cart platform version.

Before updating, always make a full database and your store files backup (we recommend backing up using server or hosting tools).

To make updates procedure:

  1. Go to the Administration panel → Administration → Upgrade center;
  2. Find the appropriate update among the available updates and click the Update button;
  3. Follow all the instructions, that will be shown during the upgrade procedure;
  4. Clear CS-Cart cache and start using new add-on version.

If you have an earlier version of the add-on (without the Upgrade center support)

linkFAQ

linkList of releases


Subscribe to our Telegram-channel to get info about new releases.

v1.5.0 from 07 December 2021

New features and improvements:
[+] "PDF Documents" add-on. Added comatipility.

v1.4.2 from 20 October 2021

Bug fixes:
[!] "Message center" add-on. PHP-notice occurred on the page "Customer-to-seller communication". Fixed.

v1.4.1 from 01 June 2021

Bug fixes:
[!] In the notification about new message in order thread the mask ID didn't replace the order number. Fixed.
[!] "Track my order(s)" functionality couldn't find an order by its mask ID. Fixed.

v1.4.0 from 16 December 2020

New features and improvements:
[+] Added compatibility with CS-Cart 4.12.1.

v1.3.0 from 01 October 2020

New features and improvements:
[+] Added user privileges.
[+] Added Ukrainian language support.

Bug fixes:
[!] "Comments and reviews" add-on. On the detail order page, order discussion was loaded incorrect in the user cabinet. Fixed.
[!] There were incorrect links to invoice printing in order details when numeric value was used for masking numbers. Fixed.
[!] Button "Search products" on the orders list page in the user cabinet led to 404 page. Fixed.

v1.2.0 from 10 December 2019

Functionality changes:
[*] Mask ID storage separated from order info. Now the mask ID wouldn't change on re-placing incompleted order.
[*] Allowed for customer to search order by part by part of mask ID.

Bug fixes:
[!] When the PHP "precision" setting was less than 14, random numbers were generated wrong. Fixed.

v1.1.1 from 12 November 2019

Functionality changes:
[*] For setting "Mask ID pattern", for better uniqalization, add placeholders of hours, minutes and seconds from order date.
[*] To avoid order ID with timestamp, increased amount of attempts to generate unique order ID.

v1.1.0 from 16 Jule 2019

New features and improvements:
[+] Added the compatibility with "SMS notifications" included in CS-Cart addon: the original order number substitution is added to the administrator SMS;
[+] Added the compatibility with "Call requests" addon: the original order number substitution is added;
[+] Added the compatibility with "AB: Extended SMS notifications" addon: the original order number substitution is added;
[+] While exporting orders "Mask ID" field is added.

Bug fixes:
[!] In the user private office on the "Reward points log" page the original order number was displayed. Fixed;
[!] In the administrative panel on the "Reward points log" page the original order number was displayed. Fixed;
[!] On the "Order information" page by clicking the "Print invoice (pdf)" button in the file name the original order number was used. Fixed.

v1.0.0 from 20 May 2019